How we are improving your research experience

At the NIHR, we are committed to improving our working methods and making it easier for people to work with us.

One of our operating principles, set out in Best Research for Best Health: The Next Chapter, is 'effectiveness'.

We are committed to:

  • continuous improvement
  • finding ways to simplify and streamline our processes
  • improving our communications and accessibility
  • harnessing the power of digital technology
  • enhancing people's experience of working with and for us

There is a strong drive across the UK research system and government to reduce unnecessary bureaucracy and allow the research community to concentrate on delivering high-quality research. We welcomed and contributed to the Independent Review of Research Bureaucracy, which identified the need to greatly reduce bureaucracy.

We have set out ambitious initiatives to ensure we have optimal systems and processes for all stakeholders, which support the delivery of impactful and timely research for patient and public benefit.

Our initiatives are informed by evidence and engagement with our stakeholders, such as researchers' experiences of the UK funding system. We are also working with other research funders and partners to share learning and align our approaches.

Work is underway to make the following improvements to research funding and management:

We are consolidating and revising our funding application process to make it less daunting and reduce the burden on researchers. We will adopt a more consistent approach across programmes and our guidance, collecting only the information that reviewers and committees need to make a funding recommendation. We will optimise the pre-population of applicant information.

Here is what we heard from approximately 500 stakeholders and how we are actioning this in our streamlining approach.

Stakeholders said: We are:
The Plain English Summary and Scientific Abstract are both really useful and serve different purposes Keeping them both
Improve guidance about the Research Plan and Detailed Research Plan and make them easier to submit Introducing consistent headings for each plan and making them an upload into the new system
The CV section doesn't work well Linking out to ORCiD to view CVs instead of applicants uploading them. It is quick and easy to register for an ORCiD
The questions on Patient and Public Involvement (PPI) could be merged Threading PPIE through the application and including a new PPIE summary field to help with reviewing and highlighting of this important element
The finance section takes a lot of time to navigate and complete Requesting high level costs only at the application stage, for domestic funding opportunities. A detailed budget will only be requested for funded proposals. This should reduce the amount of time it takes for host organisation finance staff to input the information at application.
Letters of support - although opinions were divided across different stakeholders the benefit of removing them outweighed the risk of a negative impact on application assessment Gathering letters of support at the post-award stage only. For many research programmes this has already been introduced and this change is being extended to other programmes.

We are developing a unified system to cover the entire award management process for all NIHR research programmes, infrastructure and career development awards. This will streamline operations, enable data sharing and reduce duplicate information requests. We expect to begin accepting applications in the new system before the end of 2024. If you are interested in being involved in user testing of the new system please let us know on the form below.

We recognise that research that includes people from all of the diverse populations of the UK is an important key to improve health and care for everyone and reduce health and care inequalities. Research that is intentionally designed, conducted and communicated inclusively, produces rigorous, generalisable, impactful science that benefits the entire population. Therefore, we have formalised our expectations for all research applications to include costed research inclusion plans, as a condition of NIHR funding. Researchers will be held to account for delivering on their plans.

Read more information about the scope of these requirements.

We have adopted a simplified external peer reviewer form to make completing reviews more straightforward. We have implemented new approaches within NIHR committees to reduce duplication of effort. We continue to develop ways to improve, simplify and standardise our peer review process, including centralising contacts using our new management system and developing best practice standard operating procedures.

Detailed contracts between DHSC and organisations hosting NIHR research underpin our research funding. These contracts protect all parties involved and ensure the benefits of the research are realised for patients, health and care services and the economy. There are opportunities to reduce the administrative burden of contracting. We have standardised our contract terms where possible and proportionate to do so. We have deleted clauses from the standard NIHR contract which place unnecessary obligations on research institutions. 

We need reporting information from NIHR-funded researchers and award holders to:

  • check that the research is progressing as expected and to support researchers as needed
  • provide a strong evidence base to support the continued funding of health and care research in the UK
  • improve the quality of reporting outcomes to government, the public and other organisations

We are reviewing our reporting requirements and focusing on a more proportionate approach. This includes streamlining by using the principle of 'ask once, use multiple times'. We are also exploring digital solutions, such as automation and interoperability to pre-populate where possible.

We are working with UKRI to develop an assurance framework that reduces the burden on researchers and their institutions. In practice, this means developing assurance at an organisational level and aligning processes and standards wherever possible. This alignment will enable the longer-term aim of shared assurance. We will share this approach and work with other funders to gain sector-wide collaboration where practical. The greater the consistency we can offer research institutes, the greater the time saving to them.

One NIHR Transformation Insights Group

If you'd like to get involved in our One NIHR Transformation Insights Group, please fill in the form below.

In what role(s) have you interacted with NIHR in the past 2 years. Please select all that apply.
Would you be interested in being involved in user testing of the new NIHR awards management system?

By completing and submitting this form you are consenting to ongoing contact from us regarding our transformation programme and the Transformation Insights Group. You can unsubscribe at any time and we will remove your data. 

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