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Vacancy details

Closing date: 31 January 2021
Location: Twickenham

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Communications Manager

Location: Twickenham (home working temporarily during the COVID-19 pandemic).
Contract term: 9 months
Salary range: £30,000 - £36,000
Closing date: 31 January 2021

We’re looking for a proactive communications professional to join our growing Communications Team on a fixed term contract and help us tell the story of the innovative research, facilities, services and people funded by the NIHR.

This post is based at LGC’s Grant Management Group (GMG), which manages three important components of the NIHR: the NIHR Central Commissioning Facility (CCF), the NIHR Office for Clinical Research Infrastructure (NOCRI) and the NIHR Centre for Engagement and Dissemination (CED).

Job purpose

To raise the profile of CCF’s research funding programmes among researchers and other audiences. The post will also involve being an active member of NIHR’s press office team and supporting its digital engagement activities and newsletters, and line management.

Key responsibilities:

  • Research and produce concise and engaging written, visual and multimedia content for NIHR digital channels (e.g. web, social media) to promote CCF funding programmes, including funding calls, committee member opportunities, new funding awards, study findings and research impact.
  • Support NIHR’s press office in proactive and reactive media, and act as CCF’s contact for media enquiries and review of press releases from CCF-funded research.
  • Plan with the NIHR corporate lead for media relations and NIHR press office colleagues to build media contacts and generate and issue a pipeline of NIHR news releases/stories that feature NIHR spokespeople and increase NIHR’s media profile
  • Lead on the production and distribution of the NIHR News and Research newsletter, and offer content for NIHR’s other regular newslettters.
  • Oversee CCF input to to NIHR Twitter, LinkedIn and other NIHR social media channels.
  • Represent CCF in the development and management of NIHR social media protocols, process improvement, online presence, analysis and reporting.
  • Line manage a member of the CCF communications team.
  • Pursue other communications tasks as requested by the Senior Communications Manager (line manager) or Deputy Director (Communications).

It is anticipated that this role specification may be reviewed in consultation with the postholder from time to time, and may evolve in response to business need. 

Required knowledge, experience and technical skills

To be successful in this role you will need proven copywriting and editing skills, preferably news-related in a health, medical or other science context. Experience in working with journalists and handling media issues is a must.

You will need excellent interpersonal skills and a collaborative approach to working, to establish productive relationships with members of staff in the DHSC Science, Research and Evidence (SRE) directorate and press office, communication managers in other NIHR coordinating centres, and press officers at universities and hospital trusts. An understanding of how clinical and academic research operates is desirable.


  • A graduate with work experience in a relevant communications or press office environment.
  • A sound news sense and proven copywriting ability, underpinned by strong grammatical skills and attention to detail.
  • Experience of proactive and reactive media relations.
  • Experience of using social media to share and tailor news and other content to engage diverse stakeholders.
  • Design skills to produce infographics, GIFs and static images for social media.
  • A track record in planning, delivering, monitoring and reporting targeted communications and digital engagement projects and campaigns.
  • Experience of content management systems to update websites, intranets, social media and to manage digital mailing lists and issue bulletins.
  • Effective planning, organisational and prioritisation skills, with the ability to manage own time to meet demanding deadlines.
  • Excellent interpersonal skills, team working and customer focus, including experience of external liaison and partnership working.


  • Experience of line managing staff.
  • Experience of planning and producing short films and photography, using camera equipment and software such as Adobe Creative Cloud.
  • Experience of applying and advising on corporate or other brand identity.
  • An understanding of health, public health and/or social care research (NHS, charity and/or academic sector) and the way research is managed, published and disseminated in the public interest.
  • Experience of using Google Apps (Drive, Docs, Gmail, Hangouts).
  • A relevant professional qualification and/or membership of a professional body such as the CIPR, CIM or Stempra.
  • Experience of working with government departments.
  • Understanding of, and commitment to, process review and improvement.

As there will often be periods of high levels of activity you will need to demonstrate a systematic approach to workload management, ability to multi-task and a commitment to working as part of a small team that sits within a large, distributed communications function.

How to apply

Please apply by submitting a CV and covering letter by the end of Sunday 31 January 2021.


Apply now