This accessibility statement applies to the NIHR website, www.nihr.ac.uk.
This website is run by the NIHR. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- change colours, contrast levels, and fonts
- zoom in up to 400% with text staying visible on the screen, and most images scaling without resolution loss
- navigate most of the website using speech recognition software
- read most of the website using a screen reader, including the latest versions of JAWS, NVDA, and VoiceOver
- read most of the website on devices without a screen, like a braille computer
We've made the website text as simple as possible to understand, using plain English wherever possible.
Some of our content is technical, and contains scientific terms and language. In some instances we have not been able to simplify the wording without changing the meaning of the text.
If you have a problem accessing any documents then AbilityNet has advice to help you make your device easier to use.
How accessible this website is
We know some parts of this website are not fully accessible:
- We have a number of documents in PDF and other formats not designed for accessibility. See Non-accessible content for a full list of these documents, including the accessibility options available for each one.
- Some content is embedded in our website, such as videos, and you cannot easily scale these on screen (but you can open a full screen version)
- Some content embedded in our HTML documents is not fully accessible.
- The breadcrumb trail for pages is not currently optimised for screen readers.
The vast majority of our website works correctly on any web technology.
For security reasons, we only support TLS 1.2 and higher security protocols, and this means that some older browsers will not show the site.
Internet Explorer is no longer supported by Microsoft, and while the site may work in more recent versions of IE, we do not recommend its use.
You may experience unexpected behaviour in other browsers, although we use fully validated code which should work on any other browser.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email firstname.lastname@example.org
We’ll consider your request and get back to you in five working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the NIHR website team at email@example.com.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We are a distributed organisation, with offices across the country. You can find out more about our organisational structure on our NIHR governance page.
Technical information about this website’s accessibility
The NIHR is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Links that are broken or have non-accessible formatting
We scan the site monthly for broken links, and look to fix them as soon as they are identified.
Currently the accordions that contain the filter options for our dynamic content, like News items, Blog entries, and Funding Opportunities, are not fully accessible. We hope to have fixed this by September 2022, but in the meantime you can use the main listing pages, or the search bar, to find what you need.
HTML markup errors
Due to the way our content management system assembles the html data used to render web pages there are a very small number of html markup errors on our site. Unfortunately these cannot be fixed, but should not compromise the accessibility of our website. If you encounter an issue with HTML markup that does cause an issue, please let us know at firstname.lastname@example.org.
Non-accessible images or video
We strive to make all of our content accessible. We are aware of the following issues with images and video on our site:
- Due to an issue with our content management system YouTube videos on the site, embedded via iframe, currently do not have a title. Our CMS provider is aware of the issue and is working to address this by January 2023.
- Video content uses automated closed captioning and transcripting, and this is often inaccurate. We review these captions and ensure their accuracy manually.
- Some of our videos are missing audio descriptions, which does not conform with WCAG success criterion 1.2.5 Audio Description (Prerecorded). We are working to address this by January 2023.
- Due to an issue with our content management system a very small number of non-decorative images on our site currently do not have alt text. Our CMS provider is aware of the issue and is working to address this by January 2023.
Our site favours the HTML format for documents.
PDFs are not able to comply with the requirements of the web accessibility standard, and we do not generally upload new PDFs. Where we do create new PDFs, we use the PDF/UA standard which is more accessible. In some cases we provide printable PDF versions of documents, such as our Annual Report, which are available to supplement HTML versions.
We are aware of issues with the PDF versions of the below documents, and have provided HTML versions for users:
- NIHR community engagement and involvement resource guide 2019
- Empowering meaningful community engagement and involvement in global health research - critical reflections and guiding questions
- NIHR Research contract - global health research example
- Best Research for Best Health: The Next Chapter
- Ethical dimensions of community engagement and involvement in global health research
We are working to address the below non-accessible documents, which do not comply with WCAG 2.1 Success Criterion 1.1.1, Non-text content.
- SoECAT Tool A - accessible version on request. Contact email@example.com. We are working to make this into an accessible interactive form and aim to complete this work by January 2023.
- SoECAT Tool B - accessible version on request. Contact firstname.lastname@example.org. We are working to make this into an accessible interactive form and aim to complete this work by January 2023.
We are working to address the below non-accessible documents, which do not comply with WCAG 2.1 Success Criterion 2.4.6 Headings and Labels.
As part of our application process for certain calls, we ask applicants to provide information in an excel spreadsheet. Every effort has been made to ensure these are accessible, but if another format is required, please contact the email addresses below.
- Finance form for Global Centres - Accessible version on request. Please contact email@example.com.
- Finance template - HPSR - Accessible version on request. Please contact firstname.lastname@example.org
- Global Health Research Units/Groups budget template - Accessible version on request. Please contact email@example.com.
- Funding Review Assurance Questionnaire Excel Template - Accessible version on request. Please contact firstname.lastname@example.org.
Certain documents hosted on our website are not produced by the NIHR and so cannot be edited by us.
- Eligibility Criteria for NIHR Clinical Research Network Support - This document is produced by the Department of Health and Social Care.
- Terms and Conditions for NIHR Clinical Research Network Support - This document is produced by the Department of Health and Social Care.
- PHE Application Form for Excess Treatment Cost - This document is produced by Public Health England.
- Research Performance Analysis Biomedical and Health Research in England 2011-2019 - This document was produced by the University of Leiden.
- Birmingham and Solihull Mental Health NHS Foundation Trust Research and Innovation (R&I) Committee Terms of Reference - produced by Birmingham and Solihull Mental Health NHS Foundation Trust
- Norfolk and Norwich University Hospitals NHS Foundation Trust Research Capability Funding guidance notes - produced by Norfolk and Norwich University Hospitals NHS Foundation Trust
- Norfolk and Norwich University Hospitals NHS Foundation Trust Research Capability Funding review panel scoring template - produced by Norfolk and Norwich University Hospitals NHS Foundation Trust
- University of Warwick example terms of reference for a Financial Control and Compliance Group and a University Executive Board (Finance) - produced by University of Warwick
- University of York example policy and procedure for the development and approval of international collaboration agreements - produced by University of York
- University of York Worktribe flow chart - produced by University of York
- Bristol CTU 2016 Final report
- Bristol CTU 2018 Final report
- Cambridge CTU 2018 report
- Southampton and Bristol CTU report
- Imperial College CTU 2017 report
- Leeds CTRU 2016 report
- Liverpool 2016 report
- Liverpool 2017 report
- Liverpool 2018 report
- SampSize report
- Nottingham CTU 2016 report
- NPEU 2017 report
- PROMiSE 2017 report
- Sheffield CTRU 2016 report
- Sheffield CTRU 2017 report
- Costing Adaptive Trials (CAT): developing best practice costing guidance for CTUs supporting adaptive trials
- Value-based Adaptive Clinical Trial Designs for Efficient Delivery of NIHR Research
- Adding value to Information Systems across CTUs
- The UK IBD Registry as a platform to support an efficient randomised clinical trial of e-Health interventions to enhance the monitoring of long term biological therapy
- Feasibility of an efficient study of surgical management of pressure ulcers
- GSP: Good Statistical Practice (GCP for Statisticians)
- Eudract Safety Data Input Software Tool
- Making requests to NHS Digital Easier for Clinical Trials
- PROMiSE – Patient Reported Outcome MeasureS using Electronic informed consent and data capture – developing methods and infrastructure
- User-focused research to identify the benefits of innovative digital recruitment and retention tools for more efficient conduct of randomised trials
- Feasibility evaluation to implement a multi-centre RCT to evaluate a digital tool utilising routine electronic data collection in a Hospital setting
- Outcome Measures for Emergency Care after a Seizure (OMECS)
- The SampSize App to assist in the calculation of sample sizes for clinical trials
- Scope the CTUs' requirements for a system to manage the IMP and efficiently develop a secure web-based application to meet requirements in CTU-managed CTIMPs
- Inefficiencies in the current delivery of adult critical care research studies (randomised and non-randomised) from duplication of data collection burden and for retrospective data linkage
- Development of CONSORT guidance for adaptive clinical trials
- Unlock the potential of international collaboration to provide efficient, faster delivery of patient benefit (International Trials Toolkit)
- Validation of statistical programming: developing efficient regulatory compliant best practice
- Improve conduct & efficiency of trials with a standardised set of performance metrics for monitoring & reporting of site performance in trials (developing a standardised tool for presenting metrics)
We have a number of Standard Application Form (SAF) Word documents which contain the questions included in the accessible forms used to apply for funding. These documents are to assist applicants wishing to gather information from multiple partners, and are provided in addition to the information which is provided in HTML formats.
Content that’s not within the scope of the accessibility regulations PDFs and other documents
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For this reason, we do not plan to fix the below documents:
- Going the extra mile: Improving the nation’s health and wellbeing through public involvement in research
- NIHR strategic review of training 2017
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
In October 2020, we engaged the Shaw Trust to assess our website for accessibility. They undertook testing of the mobile and desktop version of our sites. On Desktop they used automated testing, a technical manual review, and user testing by seven in-house assessors with a range of disabilities, some using assistive technologies.
The report found that www.nihr.ac.uk was non-compliant with WCAG legislation in the below areas:
Ambiguous Form Fields
1.1.1, 1.3.1, 1.3.5, 3.3.2, 4.1.2
Non-Descriptive Link Text
Non-Descriptive Page Titles
Missing Alt Text
Non-Descriptive Alt Text
Video and Audio missing Text Alternatives
1.2.1, 1.2.2, 1.2.3
Automatic Caption Accuracy
1.2.1, 1.2.2, 1.2.3
Video missing Audio Description
Inaccessible Non-HTML Documents
In line with the Shaw Trust requirements, we will address issues by October 2022, starting with our most-visited pages.
Third party content
Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility.
We know that the Hotjar tool we use to collect feedback and conduct surveys is not fully accessible. If you want to give feedback about the app, send an email to email@example.com.
Preparation of this accessibility statement
This statement was prepared in September 2019. It was last reviewed in June 2022.
This website was last tested on April 2022. The test was carried out by the Shaw Trust.
We used this approach to deciding on a sample of pages to test:
- Our 10 pages with the highest traffic
- Eight pages audited by the Government Digital Service
- Four pages with non-standard code
- A selection of example pages to cover all of our page templates and content type, e.g. blogs, news pieces, documents, case studies.