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ODP Accessibility Statement


Published: 02 May 2023

Version: June 2021

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ODP Accessibility Statement

NIHR is committed to making its websites and mobile applications accessible, in accordance with national legislation transposing Directive (EU) 2016/2102 of the European Parliament and of the Council and in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the NIHR Clinical Research Network's Open Data Platform (ODP) which comprises: Public ODP (which anyone can access) and ODP (which is available to staff in the NIHR, NHS, government and academia).

Compliance status

This website is partially compliant with WCAG 2.0/2.1AA, due to the non-compliance/exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):
Non-compliance with the accessibility regulations

  • Apart from the exemptions listed below, this site is fully compliant with the accessibility regulations

Disproportionate Burden

ODP uses a business intelligence product called QlikView, to deliver content to end users. This software is not compliant with WCAG 2.0/2.1AA. The non-compliances and exemptions are listed below:

  • The standard QlikView user interface (dashboards, charts, tables, images, selection boxes, maps) can only be operated with a mouse.
  • The core functionality of QlikView is not keyboard accessible and cannot be operated with assistive technology for people who are blind.
  • The maps which are displayed in ODP fall outside the WCAG 2.0/2.1AA regulations.

Despite not meeting these aspects of the regulations, ODP meets many of the other criteria, particularly those relating to clear design and signposting of information. All of the visual elements of the dashboards, such as line charts and scatter charts, as well as the tables, can be easily exported to Excel, where the data can be more easily read without a mouse or with assistive technology.

We are constrained in meeting regulations by the QlikView product. Qlik (the company which produces QlikView) does not have any modifications or add-ons which could make the product compliant. Qlik does not intend to bring forward any improvements which would make the product fully compliant.

To make ODP accessible we would need to move to another business intelligence product that provides accessibility functionality.

Our assessment is that we want ODP to be a fully accessible business intelligence platform. Moving to another business intelligence product is the long term solution. However, to do so at this stage would place a disproportionate burden on the NIHR Clinical Research Network, given that there is a substantial sunk cost in QlikView, both direct and financial, but also in the time spent building ODP and training staff and users.

Preparation of this accessibility statement

This statement was prepared on 24.05.2021
The statement was last reviewed on 08.06.2021

Feedback and contact information

ODP is designed to be visual in its presentation. Any of the data presented in ODP can be exported by the user to a more readable format, such as Excel, by right-clicking on the object and selecting an export option. Furthermore, you may request any of the information in the dashboards in another, more accessible format. If you wish to report any accessibility challenges in using this website, or if you require any information on this website in a different format like accessible PDF, large print, easy read, audio recording or tabular data from a particular map, please

We’ll consider your request and get back to you in 30 days. If you do not receive a response, please contact the NIHR Service Desk for assistance.

Enforcement procedure

If you do not receive a response to the above request, please contact the NIHR Service Desk for further escalation.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).