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Contact Us

Contacting NIHR

Please refer to the information below for common enquiries and who to contact.

NIHR is a distributed organisation with 2 coordinating centres who are responsible for running and managing the day-to-day operations of NIHR. Therefore, depending on the nature of your enquiry, you will be directed to contact the relevant team in one of our coordinating centres.

Some of our most frequently asked questions are listed below:

I want to contact someone for help with applying for funding

Are you new to NIHR?

If you need help getting started with your research application, contact the Research Support Service (RSS).

Do you know which programme to apply to?

If you have a question relating to applying for funding from one of the following NIHR programmes, please contact:

I want to contact someone about training or career development

If you need help getting started with your application for funding for training and career development, contact the Research Support Service (RSS).

For information on funding for academic training and career development (NIHR Academy awards), including applications for fellowships or clinical academic training, contact academy@nihr.ac.uk

I want to contact someone about a press or freedom of information inquiry

For press and media enquiries, please visit our Press Office page.

If you are submitting a Freedom of Information request, please contact the Department of Health and Social Care.

I need help accessing my NIHR account

There are a number of different systems available for users:

  • For help accessing or using the NIHR Learn system, which hosts Good Clinical Practice (GCP) please visit NIHR Learn help pages where you can find information about contact points for the different types of enquiry
  • For help accessing or using the MIS system contact mishelp@soton.ac.uk
  • For help accessing or using the REALMS system contact realms@nihr.ac.uk
  • For help accessing or using the RMS system contact your programme (i4i, PRP, PDG, PGfAR, RfPB, RfSC) - see above, under 'Do you know which programme to apply to?'
  • For help accessing or using the ARAMIS system contact academy@nihr.ac.uk

If you have an issue or a question about using the NIHR hub, please use the self-service portal ServiceNow and raise a support ticket. You can also email us at support@nihr.ac.uk  If you are unable to do this then call 0207 333 50 60.

I need help with accessing Good Clinical Practice (GCP) courses

If you would like to access the Good Clinical Practice e-learning courses or book on to a face to face workshop, please log in to NIHR Learn.

If you would like information about NIHR Learn and details about how to access it, please visit the NIHR Learn help site.

If you have any other queries about learning programmes, including GCP, please complete the Get help with NIHR Learn form.

I have a question about COVID-19 vaccine studies

You can find out more about COVID-19 vaccine studies on our Be Part of Research website. For any questions relating to taking part in research, including COVID-19 studies, please contact bepartofresearch@nihr.ac.uk

I want to contact someone for advice about my personal medical situation

We do not provide advice or guidance to individuals regarding their personal medical situations or conditions. You are advised to consult your GP or access information on the NHS website.

I want to contact someone about my idea for research

If you have an idea for research, you can submit it to us by suggesting a research topic. If you are a researcher with an idea for research, you can apply for funding via one of our researcher-led programme funding opportunities.

I want to contact someone about how my company or charity could partner with NIHR

We provide extensive support and collaboration opportunities, including funding opportunities, to a range of life science companies and charities. This includes support for members of the Life Sciences Industry. Please complete the contact form to submit an enquiry. 

I need to contact someone about publishing my research

We publish comprehensive accounts of our commissioned research in the NIHR Journals Library. We do not provide support for publishing research that is not funded by NIHR, including covering costs for Open Access publishing. Information on publishing your NIHR-funded research can be found in the NIHR research outputs and publications guidance. You can contact the NIHR Journals Library team at journals.library@nihr.ac.uk.

I need to raise concerns regarding a potential conflict of interest

Any concerns regarding potential conflicts of interest should be sent to enquiries@nihr.ac.uk These will then be directed to the respective coordinating centre, who have confidential processes for dealing with potential conflicts of interest and will oversee the independent review of allegations received.

I need to whistleblow on an issue or concern related to misconduct within NIHR

We expect our staff and the researchers we fund to abide by all regulatory and legislative frameworks and are committed to fully investigating any alleged wrongdoing. You can find more information about research culture and integrity on our Policies and Guidelines page. We support and adhere to the government approach to whistleblowing. If you need to raise a concern regarding conduct please email enquiries@nihr.ac.uk

I need to report a digital security issue

If you need to report a digital security issue, please use the self-service portal ServiceNow and raise a support ticket.

If you are unable to do this then call 0207 333 50 60 or email us at digitalsecurity@nihr.ac.uk.

 

If you have a question that has not be covered by this information please email enquiries@nihr.ac.uk and your email will be sent on to the relevant department for them to answer. If you are looking to contact someone specific, please use our Contact Directory .