Please refer to the information below for common enquiries and who to contact. NIHR is a distributed organisation with six coordinating centres who are responsible for running and managing the day-to-day operations of NIHR. Therefore, depending on the nature of your enquiry, you will be directed to contact the relevant team in one of our coordinating centres.
Some of our most frequently asked questions are listed below:
If you need help getting started with your application for funding for training and career development, contact the Research Design Service (RDS).
For information on funding for academic training and career development, including applications for fellowships or clinical academic training, contact the NIHR Academy at academy@nihr.ac.uk.
There are a number of different systems available for users:
For help accessing or using the NIHR Learn system, which hosts Good Clinical Practice (GCP) please visit NIHR Learn help pages where you can find information about contact points for the different types of enquiry
If you have an issue or a question about using the NIHR hub, please use the self-service portal ServiceNow and raise a support ticket. If you are unable to do this then call 0207 333 50 60.
If you would like to access the Good Clinical Practice elearning courses or book on to a face to face workshop, please log in to NIHR Learn.
If you would like information about NIHR Learn and details about how to access it, please visit the NIHR Learn help site.
If you have any other queries about learning programmes, including GCP, please complete the Get help with NIHR Learn form.
We do not provide advice or guidance to individuals regarding their personal medical situations or conditions. You are advised to consult your GP or access information on the NHS website.
We provide extensive support and collaboration opportunities, including funding opportunities, to a range of life science companies and charities. This includes support for members of the Life Sciences Industry. For more information, please contact the NIHR Office for Clinical Research Infrastructure (NOCRI) at nocri@nihr.ac.uk.
We publish comprehensive accounts of our commissioned research in the NIHR Journals Library. We do not provide support for publishing research that is not funded by NIHR, including covering costs for Open Access publishing. Information on publishing your NIHR-funded research can be found in the NIHR research outputs and publications guidance. You can contact the NIHR Journals Library team at journals.library@nihr.ac.uk.
Any concerns regarding potential conflicts of interest should be sent to enquiries@nihr.ac.uk These will then be directed to the respective centre, who have a confidential process for dealing with potential conflicts of interest and will oversee the independent review of allegations received.
We expect our staff and the researchers we fund to abide by all regulatory and legislative frameworks and are committed to fully investigating any alleged wrongdoing. You can find more information about research culture and integrity on our Policies and Guidelines page. We support and adhere to the government approach to whistleblowing. If you need to raise a concern regarding conduct please email enquiries@nihr.ac.uk
If you need to report a digital security issue, please use the self-service portal ServiceNow and raise a support ticket.
If you have a question that has not be covered by this information please email enquiries@nihr.ac.uk and your email will be sent on to the relevant department for them to answer. If you are looking to contact someone specific, please use our Contact Directory .
